All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.
This website is owned and operated by Festive Lighting. All orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms and Conditions.
These Online Shopping Terms and Conditions, the use of this website and any order or purchase made through the facilities of this website shall be governed by the laws of Ireland and any laws applicable therein.
You may only purchase or order items for non-commercial and lawful purposes and any other use is not permitted. You agree to pay for all charges noted herein as payable by you. You have to be 18 or older to purchase from the website. Any items purchased on this website will not be delivered to an address outside of Ireland.
All prices listed on this website are in Euros and all charges will be processed in Euros. Festive Lighting reserves the right to limit the quantities of certain items which you, your family or any group can purchase. We will use commercially reasonable efforts to deliver items as quickly as possible and within any time periods indicated; however, Festive Lighting will not be responsible for any delays in delivery which are beyond its control. Where delivery is delayed, Festive Lighting will notify you as soon as possible.
Items under €100 have a shipping charge depending on size of shipment. Our shipments are delivered by a third party distribution company and must be signed for on delivery. Shipping costs include all postage and handling fees. We only deliver to Ireland and our shipping prices are for Ireland only.
To return a product it must be unused and be in its original packaging. We must receive it back within 14 days of being signed for, and you musthave approval from us to return the product. Unsuitable items can only be accepted back for a refund providing that they have not been used or installed. They should be returned with the original packaging to ensure the product is not damaged on the return journey. The cost of returning the unsuitable goods is at the expense of the customer. If Festive Lighting is at fault, we will cover the cost of the return.
Missing parts or damages must be reported within 48 Hours of delivery. If any parts are received broken please contact us for a replacement if available and we can arrange for next-day delivery.
If any goods are returned unwanted or incorrectly ordered by you, we will either exchange or refund them provided that all goods are returned in a perfect, sellable condition within 14 days. Please note, no carriage refunds can be given.
If you wish to make a return please call us on 01 4604571 or email email@example.com clearly stating which item you wish to return, the reason for returning the item. If you request a refund then the amount paid will be refunded back to your original payment card. Please allow up to 14 days for the exchange/refund.
If any item is faulty we will arrange free collection. Please contact us for more information firstname.lastname@example.org
All goods supplied by festivelighting.ie are from official sources and are covered by the normal manufacturers’ warranty. If an item has failed prematurely, please contact us with details of the product and fault. Certain products may need to be returned to our supplier, for inspection and possible repair, before a credit can be issued.
If an exchange is requested a replacement will be sent as soon as stock is available.
All prices displayed on the website exclude VAT including shipping prices, but will be added to the cart and checkout.
All goods come with a standard warranty of 12 months unless otherwise stated.
All of your personal information is stored securely at all times, we do not hold any credit card or debit card numbers on file.
Title to the goods delivered remains the property of Festive Lighting until payment in full is received.
Voucher Codes and Promotions
Any site promotions or voucher codes can only be used by the person for whom they were intended or issued to and must only be used in accordance with their terms and conditions.