Overview
Effective: 1st June 2013 – reviewed 30th March 2018.
Our website addresses are: https://shop.festivelighting.ie & https://www.festivelighting.ie
We are committed to protecting and respecting your personal privacy. Our intent is to inform you and ask for consent — we do not assume we have it.
Our storage policy on contact email addresses collected without store and web forms have a 26-month shelf life, whereas if there is no contact between us in that timeframe, we will delete your form entry and remove you from our website store database. As we have independently emailed you, our mailing system and database CRM will keep your contact name and address on file until the time that is also removed from our mail client or database CRM. We have a 12-month policy on unreturned emails and 26-month policy on our CRM contact manager system.
All general forms on our website have specific double optin features to our newsletter list, and include messages like “I consent to my submitted data being collected and stored”. If you do not agree to this, please contact us by alternative methods to avoid any potential misunderstanding. At any stage, you can click the unsubscribe option in the footer of our newsletters or simply send us an email to request your data to be removed from our systems. We will oblige in due course.
We use Google analytics, Google DoubleClick, Gravatar, Google Tag Manager, Facebook Audience, Facebook insights, Twitter analytics, Google Search Console, Hotjar, Clicky analytics, Fastbase analytics, Ruler analytics, SharpSpring and WordPress stats, all of which to help us understand how potential customers interact with our website and make the experience better for you.
Should you send us an email via the contact form, your name, email address and message will be emailed to us (as you would expect). This information is kept private and SSL secured in our CRM. We will store this information within our own email system so that we are able to respond to you. If you selected to optin to our newsletter, our CRM system will take your email address, first and last name and add to our newsletter list for future correspondence. We will not share this data with third-party businesses to market to you.
The website does use cookies when you browse this website. These are used to ensure proper running of this website, and also to help us improve your experience when browsing.
We use 3rd Party / Tracking / Advertising cookies for our affiliate links and additional businesses, as detailed above.
NONE OF THE INFORMATION WE GATHER VIA COOKIES IDENTIFIES YOU AS AN INDIVIDUAL – IT IS ALL ENTIRELY ANONYMOUS.
The cookies we use are detailed below:
| Cookie | Type | Duration | Description |
|---|---|---|---|
| Blog/Post Comments | Persistent | 1 year | If you leave a comment on the website e.g. on a page, article or blog post, then a cookie may be stored to ‘remember’ your email address for the next time you post (should you choose the “remember me” option). |
| Cookie Header | Persistent | 1 year | In the Footer of each web page on this site you will see a message alerting you of our privacy and cookie policy. If you’ve seen this message once, you probably won’t want to see it again. We use a cookie to remember this setting. User data is all anonymous. |
| Analytics | To understand how people use our site, and to discover areas on our site with issues, we use Google And Clicky Analytics. Most websites use some sort of analytics program like this. The data it collects helps us see things like how many people visit our site, which country they are from, how many pages they visited, how fast our site loaded, and so on. All data collected is completely anonymous, it does not identify you as an individual in any way. | ||
| WordPress | Persistent | 1 year | WordPress is the Content Management System (CMS) that runs this website. It uses a cookie when logging in and out and is essential for proper website operation. It is only set if you are a registered user, so for most people, it is not set at all. User data is all anonymous. |
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.